Privacy Policy

Privacy Policy for MoversDirectory.ae

At MoversDirectory.ae (“we,” “us,” or “our”), we prioritize your privacy and comply with UAE data protection regulations (including Federal Decree-Law No. 45 of 2021). This policy explains how we collect, use, and safeguard your information on our directory website.

1. Information We Collect

a. Personal Information:

  • Business Listings: Name, email, phone, address, license details, service areas, and business descriptions when you register as a moving company.
  • User Inquiries: Name, email, phone, and moving details when users submit quote requests.
  • Account Data: Username, password, and preferences for registered accounts.

b. Automated Data:

  • Usage Data: IP address, device type, browser, pages visited, and timestamps via cookies (see Section 4).
  • Location Data: An approximate location is derived from IP addresses to show localized services.

c. Third-Party Data:

  • Social Media: Information from LinkedIn/Facebook if you link accounts.
  • Analytics: Aggregated data from Google Analytics.

2. How We Use Your Information

  • Publish and manage business listings on our directory.
  • Facilitate user-to-business communications for quote requests.
  • Improve website functionality, content, and user experience.
  • Send service updates (e.g., new reviews, policy changes) to registered businesses.
  • Comply with legal obligations (e.g., fraud prevention).

3. Legal Basis for Processing

  • Performance of Contract: To deliver directory services to businesses and users.
  • Consent: For marketing emails (opt-in required).
  • Legitimate Interests: Website optimization, security, and fraud prevention.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember login sessions and preferences.
  • Analyze traffic via Google Analytics (anonymized data).
  • Deliver targeted ads through partners like Meta.

Control: Adjust cookie settings via your browser. Disabling cookies may limit site functionality.

5. Data Sharing

We only share data with:

  • Moving Companies: User inquiry details (e.g., contact info, moving requirements) to fulfill quote requests.
  • Service Providers: Secure cloud hosting (AWS), payment processors, and analytics tools.
  • Legal Authorities: If required by UAE law enforcement.
  • Business Transfers: In case of mergers/acquisitions (with confidentiality safeguards).

No sale of personal data to third parties.

6. Data Security

We implement:

  • Encryption: SSL/TLS for data transfers.
  • Access Controls: Restricted staff permissions.
  • Audits: Regular security assessments.

Despite this, no online transmission is 100% secure. Report concerns to [privacy@moversdirectory.ae].

7. Your Rights (UAE PDPA Compliance)

You may:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing.
  • Object to processing based on legitimate interests.
  • Request data portability (for machine-readable copies).

To exercise these rights, contact us at Admin@moversdirectory.ae. We respond within 30 days.

8. Data Retention

We retain data:

  • Business Listings: Until account deletion or 2 years of inactivity.
  • User Inquiries: 12 months after the request is fulfilled.
  • Legal Requirements: Longer if mandated (e.g., tax records).

9. International Transfers

Data is stored in UAE-based servers. If transferred globally (e.g., AWS), we ensure safeguards like:

  • Adequacy decisions (UAE-approved jurisdictions).
  • Standard Contractual Clauses (SCCs).

10. Children’s Privacy

Our services are not for users under 18. We do not knowingly collect their data.

11. Policy Updates

Changes will be posted here with a revised “Last Updated” date. Material changes will be emailed to registered businesses.

12. Contact Us

For questions, data requests, or complaints:
Email: Admin@moversdirectory.ae
Address:
MoversDirectory.ae
Attn: Data Protection Officer
[Shakhbout City, Abu Dhabi/UAE]